{"id":43,"date":"2024-09-27T04:21:19","date_gmt":"2024-09-27T02:21:19","guid":{"rendered":"https:\/\/dtfprint.hr\/shop\/?page_id=43"},"modified":"2025-11-28T17:05:21","modified_gmt":"2025-11-28T16:05:21","slug":"webshop-terms","status":"publish","type":"page","link":"https:\/\/dtfprint.hr\/en\/opci-uvjeti-webshopa\/","title":{"rendered":"General conditions of the webshop"},"content":{"rendered":"<h1>General conditions of use of the web store<\/h1>\n<p>Welcome to our web store. Please read these general terms of use carefully before you start using our website. By using our site, you agree to these terms and undertake to comply with them.<\/p>\n<h2>1. General conditions<\/h2>\n<p>These conditions govern the rights and obligations of buyers and sellers regarding the purchase of products through our web store. By purchasing products through our site, you will be deemed to have read, understood and accepted these terms.<\/p>\n<h3>1.1. Rights to change terms<\/h3>\n<p>We reserve the right to change these terms and conditions at any time. All changes will be posted on this page and will be effective at the time of posting.<\/p>\n<h3>1.2. Terms of use of the site<\/h3>\n<p>The use of our site is permitted for persons over 18 years of age. By using this site, you confirm that you meet this condition.<\/p>\n<h2>2. Prices and terms of payment<\/h2>\n<p>All product prices are expressed in euros (\u20ac) and include VAT, which is calculated at checkout, unless otherwise indicated. We reserve the right to change prices without prior notice.<\/p>\n<h3>2.1. Payment methods<\/h3>\n<p>Customers can choose several payment methods: credit card, PayPal or payment via bank account. When choosing to pay by credit card, you will be redirected to the secure page of our payment service provider.<\/p>\n<h2>3. Shipping and Delivery<\/h2>\n<p>Product delivery is possible within the Republic of Croatia. Delivery costs are charged according to the price list of the delivery service and will be clearly stated when completing the order.<\/p>\n<h3>3.1. Delivery time<\/h3>\n<p>Delivery time depends on product availability and delivery address. The usual delivery time is between 3 and 5 working days, except in case of special circumstances.<\/p>\n<h3>3.2. Delivery problems<\/h3>\n<p>In case of delivery delays or problems, please contact us through our customer service so that we can resolve the issue as soon as possible.<\/p>\n<h2>4. Ordering a DTF mapper<\/h2>\n<p>When ordering a DTF imager, the customer is responsible for the correctness of the graphic material he transfers via our platform. Uploaded files will be printed exactly as sent without any additional changes or adjustments on our part.<\/p>\n<h3>4.1. The correctness of the graphics<\/h3>\n<p>The customer is obliged to ensure that the transferred graphics are technically correct and ready for printing. This includes resolution, colors, dimensions and all other aspects of image quality. Our team does not carry out additional checks or corrections of files unless it is agreed in advance.<\/p>\n<h3>4.2. Refusal of complaints<\/h3>\n<p>Since we print exclusively according to the submitted files, complaints about printing due to errors in the submitted files will not be accepted. We recommend checking files carefully before sending.<\/p>\n<h3>4.3. Kori\u0161tenje paleta boja u grafi\u010dkoj pripremi (CMYK, RGB, Pantone)<\/h3>\n<p>Printeri koje koristimo za print preslika\u010da su CMYK printeri. Grafi\u010dka priprema i grafike trebaju biti dostavljene u CMYK paleti boja kako bi printer ispravno reproducirao boju. U slu\u010daju da dostavite Pantone ili RGB grafiku RIP softver \u0107e napraviti konverziju boje u najsli\u010dniju nijansu koju je mogu\u0107e reproducirati u CMYK spektru. Napomena: CMYK ne mo\u017ee reproducirati \u010ditav gamut RGB spektra!<\/p>\n<h3>4.4. Bijela podlo\u017ena boja i minimalna veli\u010dina sitnih detalja<\/h3>\n<p>Minimalna \u0161irina linije je 0,6 mm ili 1.75 Pts (to\u010daka). Ovo je posebno bitno kada se printa color + bijela jer printer treba isprintati color, pa podvu\u0107i bijelu unutar colora. Grafika idealno treba biti u \u0161to ve\u0107oj rezoluciji, a minimalno 300dpi za kvalitetan print.<\/p>\n<h3>4.5. Pozornost kod PNG ili JPEG datoteka s polutransparentnim pikselima i lo\u0161e o\u010di\u0161\u0107enom pozadinom<\/h3>\n<p>Kod pripreme grafike bitno je da je obrub kvalitetno obra\u0111en, da nije pikselast te da u grafici nema polutransparentnih piksela. Dakle nije mogu\u0107e printati piksel koji ima opacity u sebi. Printer \u0107e takav piksel interpretirati na na\u010din da \u0107e ispod njega isprintati podlo\u017enu bijelu \u010dime se gubi efekt prozirnosti koji je na ra\u010dunalu mogu\u0107, a u praksi kod dtf preslika\u010da ne.<\/p>\n<h2>5. Responsibility for product use<\/h2>\n<p>DTFprint.hr is not responsible for any damage that may occur to your devices, printers or equipment due to unprofessional use of products purchased on our web store. This liability applies to all products, including but not limited to:<\/p>\n<ul>\n<li>Premium DTF inks<\/li>\n<li>Adhesives for DTF printers<\/li>\n<li>Means for cleaning DTF printers<\/li>\n<li>Other raw materials and products available on our website<\/li>\n<\/ul>\n<h3>5.1. Product information<\/h3>\n<p>Although we strive to keep all product information accurate and up-to-date, we cannot guarantee 100% the accuracy of all product information and specifications. Customers are responsible for verifying the correctness and suitability of products for their devices and equipment.<\/p>\n<h3>5.2. Glavna obilje\u017eja robe<\/h3>\n<p>Slike proizvoda su ilustrativne prirode i ne moraju u potpunosti odgovarati stvarnom izgledu proizvoda, te kupac takve prozvode ne mo\u017ee reklamirati s te osnove. Proizvodi su prikazani opisno te su podaci o istima sa\u010dinjeni temeljem baze podataka. Fotografije proizvoda su ilustrativne prirode, te ne moraju uvijek i u svim detaljima odgovarati proizvodima koji su predmet narud\u017ebe. Prodavatelj posebno isti\u010de da vizualni identitet proizvoda prikazan na fotografiji ne mora odgovarati izgledu proizvoda u stvarnosti, pogotovo obzirom na postavke monitora na ra\u010dunalu kupca, razlike u percepciji boja kako ih Kupac vidi na zaslonu i sl. U slu\u010daju gore navedenog nesklada izme\u0111u proizvoda prikazanog na fotografiji i isporu\u010denog proizvoda ne radi se o nedostatku proizvoda. U slu\u010daju gore navedenog nesklada izme\u0111u proizvoda prikazanog na fotografiji i isporu\u010denog proizvoda ne radi se o nedostatku proizvoda. Podaci o proizvodima (opis proizvoda, cijena i dr.) prikazani na dtfprint.hr webu podlo\u017eni su bugovima, nepravilnostima u radu aplikacije, drugim tehni\u010dkim nepravilnostima, tipografskim pogre\u0161kama i sl. U slu\u010daju o\u010ditih pogre\u0161aka ili neispravnosti u pogledu podataka o proizvodima prikazanih na www.dtfprint.hr Prodavatelj zadr\u017eava pravo jednostrano raskinuti ugovor. Predmet narud\u017ebe mogu biti samo proizvodi za koje je u narud\u017ebi nazna\u010deno da su raspolo\u017eivi i dostupni. Zbog velikog broja narud\u017ebi koje se istovremeno predaju, mo\u017ee se dogoditi da informacija o raspolo\u017eivosti proizvoda ne bude istovjetna sa stanjem u skladi\u0161tu. Ukoliko naru\u010deni proizvod nije raspolo\u017eiv na skladi\u0161tu, Prodavatelj \u0107e obavijestiti Kupca da proizvod trenutno nije raspolo\u017eiv, roku u kojem je proizvod dobavljiv, te ujedno ponuditi mogu\u0107nost kupnje alternativnog proizvoda koji je raspolo\u017eiv za isporuku i koji je po svojim karakteristikama najbli\u017ei proizvodu koji nije mogu\u0107e isporu\u010diti.<\/p>\n<h2>6. Recommendation for testing and consultation<\/h2>\n<p>We recommend all customers to carry out tests before using our products to ensure their correctness and compatibility with their devices. This especially applies to consumables such as paints, adhesives and cleaning agents.<\/p>\n<h3>6.1. Consultation with the device manufacturer<\/h3>\n<p>We recommend that you consult with the manufacturer of your printer or equipment before using our products to confirm product compatibility and avoid possible damage.<\/p>\n<h2>7. Product return and complaints<\/h2>\n<p>Kupci imaju pravo vratiti kupljene proizvode u roku od 14 dana od dana primitka po\u0161iljke, sukladno Zakonu o za\u0161titi potro\u0161a\u010da. Proizvodi moraju biti neotvoreni i nekori\u0161teni, u originalnom pakiranju. Povrat preslika\u010da nije mogu\u0107, osim u slu\u010dajevima kada je \u0161teta nastala prilikom dostave. Kupac je odgovoran dostaviti datoteke prema uputama navedenim na linku: <a href=\"https:\/\/dtfprint.hr\/en\/instructions\/how-to-prepare-pdf-for-printing-dtf-copies-dtfprint-hr\/\">https:\/\/dtfprint.hr\/upute\/kako-pripremiti-pdf-za-print-dtf-preslikaca-dtfprint-hr\/ <\/a>posebno obra\u0107aju\u0107i pozornost na limitacije DTF tehnlogije; minimalnu debljinu linije i reprodukciju boja.<\/p>\n<h3>7.1. Return procedure<\/h3>\n<p>If you wish to return a product, please contact us via email or phone number listed on our website to arrange the return process.<\/p>\n<h2>8. Protection of personal data<\/h2>\n<p>When using our web store, we collect certain personal data of users. Your privacy is extremely important to us and we are committed to protecting your data in accordance with applicable laws on personal data protection.<\/p>\n<h3>8.1. Use of personal data<\/h3>\n<p>The personal data we collect is used solely for the purpose of processing orders, delivering products and providing a better user experience. We will not share your data with third parties, except when necessary to process orders (e.g. delivery service).<\/p>\n<h2>9. Contact<\/h2>\n<p>If you have any questions or need additional information about our general conditions, please feel free to contact us via e-mail or the phone number listed on our site.<\/p>","protected":false},"excerpt":{"rendered":"<p>Op\u0107i uvjeti kori\u0161tenja web trgovine Dobrodo\u0161li na na\u0161u web trgovinu. Molimo vas da pa\u017eljivo pro\u010ditate ove op\u0107e uvjete kori\u0161tenja prije nego \u0161to po\u010dnete koristiti na\u0161u web stranicu. Kori\u0161tenjem na\u0161e stranice pristajete na ove uvjete i obvezujete se da \u0107ete ih po\u0161tivati. 1. Op\u0107i uvjeti Ovi uvjeti ure\u0111uju prava i obveze kupaca i prodavatelja u pogledu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":10,"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":11096,"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/pages\/43\/revisions\/11096"}],"wp:attachment":[{"href":"https:\/\/dtfprint.hr\/en\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}